Friends Legal Solicitors Logo Loading Animation

Message Us

If your eyesight has suffered as a result of lens replacement surgery, our specialist lens replacement surgery claims lawyers can help. More and more high street providers are offering lens replacement surgery, and what used to be a medical procedure carried out only by experienced specialists in a hospital setting, has now become a high-street consumer product. The number of claims brought against major high-street retailers has increased in the last decade. Friends Legal regularly pursues cases against Optical Express and Optimax.

We have a specialist eye injury team who deal with these cases day in day out across the UK, bringing claims for clients who have suffered a personal injury as a result of medical negligence and can help you claim the compensation you deserve.

To discuss your specific circumstances with the specialist team here at Friends Legal, call us now on 0333 3580 583 or complete our online enquiry form and we will get back to you right away. We’re here to help.

Lens Replacement Surgery Claims Lawyers

Lens replacement surgery is an ophthalmic vision correction procedure, routinely offered by high-street providers. The procedure is attractive because when successful, it can reduce the need for contact lenses or glasses. Although there is a high number of successful cases, lens replacement surgery can go wrong in a number of ways. If you have suffered an injury as a result of lens replacement surgery or your eyesight has been made worse, we can help you make a claim for compensation. We may be able to work with you on a no win, no fee basis.

What can I make a claim for?

We routinely assist clients in making claims against lens replacement surgery providers where they suffer the following complications as a result of lens replacement surgery, or laser eye surgery:

  • Infection
  • Full or partial vision loss
  • Double vision that does not go away
  • Eye dryness
  • Floaters
  • Eyelids drooping
  • Sensitivity to light
  • Poor vision at night
  • Glare, haloes and starbursts
  • Reduced contrast perception
  • Poor quality of vision
  • Retinal detachment

Under what circumstances can I make a claim?

In order to bring a claim for compensation in relation to lens replacement surgery, it must be proven that the professional who carried out your surgery was negligent in doing so. Or, that the product that was fitted was damaged or faulty. We help clients bring claims under the following circumstances:

  • You have been fitted with the wrong type of lens
  • The surgeon has failed to consider the pre-surgery eye prescription or scans
  • The surgeon has not taken into account any pre-existing eye condition
  • The lenses used were not suitable for you because of your work or hobbies
  • You are an unsuitable patient for the surgery, but it has been carried out anyway.
  • The practitioner failed to tell you about the risks and alternatives to the surgery
  • The aftercare fell below an acceptable standard
  • The surgeon was negligent during surgery

We understand that this can be confusing, but our specialists can help you understand what happened to you and advise you as to whether your claim has a good chance of succeeding.

Lack of Informed Consent in Lens Replacement Surgery

Even where your practitioner has done everything correctly during the procedure, where they failed to inform you about the risks of the surgery, and you suffered an injury, you may still have a claim based on lack of informed consent.

Making a Lens Replacement Surgery Claim

An eye injury can have a serious impact on not just your life, but the lives of your loved ones too. As a result, it is essential that you are fully compensated for your losses. When you contact Friends Legal, we will guide you through your claim with efficiency and understanding. Our solicitors make the process as straightforward as possible so that you can focus on getting your life back on track.

If you have suffered as a result of lens replacement surgery carried out by any practitioner, or High Street chain, we can help you get the maximum compensation owed to you.

How Much Compensation Could I Claim for a Lens Replacement Surgery Injury?

We strive to get you the maximum compensation owed to you for your injury, without unnecessary delays. We have exceptional experience in dealing with insurers and will pursue your claim as efficiently as possible. There are a number of things we will ensure you are fully compensated for in your settlement, including:

  • Loss of earnings and future earnings
  • Compensation for your injury
  • Care costs
  • Rehabilitation costs
  • Private medical treatment costs
  • Out of pocket expenses such as pain medication or transport to medical appointments
  • Interim compensation payments
  • Cost of any adaptations to your home, or costs of relocation where this is necessary
  • Cost of adapting your vehicle
  • Transport costs
  • Legal and case management costs
  • Compensation for dependants of carers
  • Cost of any financial or other professional advice you have taken as a result of this change to your circumstances.

This list is not exhaustive, and we will explore every way in which you have suffered loss or may suffer loss in the future.

For example, in 2014 a 28-year-old woman called Stephanie Holloway was awarded over half a million pounds in compensation by a court after unsuccessful laser eye surgery at Optical Express. The court assessed her claim to have a value of £567,287 – a large part of which was to compensate Judge ruled her for future loss of earnings.

In that case, Judge Bailey said “She has experienced an almost complete return of her serious myopia. She suffers from haze, that is a visual blurring in both eyes. This reduces her acuity by about 50 per cent in her right eye, and 30 per cent in the left. She has significant photophobia. There is little prospect of improvement. Her life has been blighted.” The judge went on to say “Miss Holloway was not given sufficient information about the treatment and the risk of complications for the process of informed consent… The defendants were, therefore, in breach of their duty to give a sufficient explanation of the treatment proposed and of the risks of complications inherent in that treatment such as to enable the claimant to give informed consent.

Contact Us for a Free Initial Assessment & Advice from Our Specialist Eye Team

At Friends Legal, we have a specialist eye injury team who deal with these cases regularly across the UK, bringing claims against laser eye surgery providers. We understand the impact your injury may have had on your life, and we will work hard to get you the maximum compensation you are owed. We act with efficiency, and continually push forward with your case, keeping you informed at every stage.

To get started with your claim today, contact us today by calling 0333 3580 583 or complete our enquiry form and a member of our dedicated team will get back to you without delay. We’re here to help.

Val Roberts - specialist laser eye surgery clinical negligence solicitor.

Val Roberts is a well known personal injury law solicitor, with a wealth of experience in complex claims including fatal accidents and catastrophic injuries. Val Roberts leads our eye surgery negligence team, one of the UK’s few specialists.

You can read how recommended Val Roberts is by consultant ophthalmologists, here.

Friends Legal Friends Legal
5/5 Based on 31 Reviews
5 5

" Brilliant news that finally I can try to move on from this part of the nightmare at least! You've done a fantastic job for me and I will be forever grateful. "

Laser Eye Surgery Client

2 March 2024

Review From: Direct
5 5

" Thank you, so much, for your Herculean efforts. "

Laser Eye Surgery Client

20 January 2024

Review From: Direct
5 5

" I just wanted to say thank you to Val for all the help, advice, and guidance through the whole process. You have felt more like a friend than a solicitor throughout. You are doing a fantastic and worthy job. Keep up the good work. "

Laser Eye Surgery Client

12 December 2023

Review From: Direct
5 5

" You are superfast, super efficient and a lovely person. I am blessed to have you fighting in my corner. "

Laser Eye Surgery Client

18 November 2023

Review From: Direct
5 5

" Overall, 5 start company. Val is Extremely knowledgeable in this field and vert professional and diligent in their manner and thinking. 100% satisfied. "

Laser Eye Surgery Client

7 November 2023

Review From: Direct
5 5

" Please know however the value of your help & kindness to myself & the others is invaluable, we trust you & that's hard after what's happened to us as you will know. You're fighting for the underdog & you will reap the karma tenfold. "

Laser Eye Surgery Client

29 September 2023

Review From: Direct
5 5

" Excellent service as always. "

Laser Eye Surgery Client

8 July 2023

Review From: Direct
5 5

" I cannot think of any way you can improve your service. I'd just like to say thanks to Val, who has felt like a friend throughout. "

Laser Eye Surgery Client

12 June 2023

Review From: Direct
5 5

" I was going lo suggest you take the first eye surgeon trainee exams as you have taught yourself so much about cataract and refractive lens exchange surgery. "

Laser Eye Surgery Client

16 March 2023

Review From: Direct
5 5

" I am extremely happy with the representation I received from Friends Legal throughout my medical negligence case. Without their support, advice and thorough investigation of my claim I would never have been able to reach a favourable settlement. I always felt in good hands. I’d recommend Friends Legal. As experts in their field, they provide advice when you are at a low point and at a complete loss of where to turn. "

Laser Eye Surgery Client

2 February 2023

Review From: Direct

News From Friends Legal

Val Roberts Receives Glowing Recommendations From Consultant Ophthalmic Surgeons

Read More
friends legal expand into edinburgh with Val Roberts

Friends Legal expands into Edinburgh

Read More
Friends Legal Merge with Garden Stirling Burnet - solicitors in Scotland

Friends Legal Acquires Garden Stirling Burnet

Read More