C Williams
" You were/are simply outstanding. I would never have believed the level of knowledge and personal interaction could be so brilliant. I worked for a financial institution who won 15 years consecutive 5⭐ awards for outstanding service, and you are right up there. Thank you from the bottom of my heart, you've been simply wonderful. ❤️ "
Laser Eye Surgery
21 November 2024
Review From: Direct
W Kennedy
" Outstanding service from all of the team at Friends Legal from the outset. Val's knowledge & professionalism is second to none. "
Laser Eye Surgery
22 October 2024
Review From: Direct
C. Williams
" It is difficult to convey how grateful I am to you and the team. You have made a very difficult process and experience bearable. Thank you so much for your help, advice, and support. "
Clinical Negligence
4 September 2024
Review From: Direct
Anonymous Client
" I was recommended Friends Legal by a neighbour. He said you are a kind and caring company of legal people. He said that you were people who had integrity, and, only fought for something if there was a genuine reason. "
Personal Injury
6 June 2024
Review From: Direct
M. Wilson
" Brilliant news that finally I can try to move on from this part of the nightmare at least! You've done a fantastic job for me and I will be forever grateful. "
Clinical Negligence
2 March 2024
Review From: Direct
J. Pickard
" Thank you, so much, for your Herculean efforts. "
Clinical Negligence
20 January 2024
Review From: Direct
James
" I just wanted to say thank you to Val for all the help, advice, and guidance through the whole process. You have felt more like a friend than a solicitor throughout. You are doing a fantastic and worthy job. Keep up the good work. "
Clinical Negligence
12 December 2023
Review From: Direct
N. Pearson
" You are superfast, super efficient and a lovely person. I am blessed to have you fighting in my corner. "
Clinical Negligence
18 November 2023
Review From: Direct
P. Swanson
" Overall, 5 start company. Val is Extremely knowledgeable in this field and vert professional and diligent in their manner and thinking. 100% satisfied. "
Clinical Negligence
7 November 2023
Review From: Direct
P. Gillan
" Please know however the value of your help & kindness to myself & the others is invaluable, we trust you & that's hard after what's happened to us as you will know. You're fighting for the underdog & you will reap the karma tenfold. "
Clinical Negligence
29 September 2023
Review From: Direct
C. Lindsay
" Excellent service as always. "
Clinical Negligence
8 July 2023
Review From: Direct
J Stewart
" I cannot think of any way you can improve your service. I'd just like to say thanks to Val, who has felt like a friend throughout. "
Clinical Negligence
12 June 2023
Review From: Direct
Jeff
" I was going lo suggest you take the first eye surgeon trainee exams as you have taught yourself so much about cataract and refractive lens exchange surgery. "
Clinical Negligence
16 March 2023
Review From: Direct
L. Bogan
" I am extremely happy with the representation I received from Friends Legal throughout my medical negligence case. Without their support, advice and thorough investigation of my claim I would never have been able to reach a favourable settlement. I always felt in good hands. I’d recommend Friends Legal. As experts in their field, they provide advice when you are at a low point and at a complete loss of where to turn. "
Clinical Negligence
2 February 2023
Review From: Direct
Thomas Gault
" Dear Ellyn, I'm truly grateful for your work, in the settlement of my wife's estate. It has been a long journey, and without your guidance, and the efficient team, I would have gotten nowhere. You and your team have done me a great service, give thanks to all involved. If I need any more legal assistance, you will be my number one choice. "
AfterLife Legal Services
31 October 2022
Review From: Direct
Bill Parris
" A very good experience. I approached this company looking for legal advice. I am extremely pleased with the quality of service, and efficient way my business was conducted. I would have no hesitation in recommending this company. "
By Your Side
27 May 2022
Review From: Yell
Janet Scott-Dodd
" I have been most impressed with the service provided by your company, and would certainly recommend you to others. Ellen Fyvie was extremely pleasant to deal with and very efficient. "
By Your Side
1 April 2022
Review From: Direct
Louise Croan
" Very happy with the service of Friends Legal, would highly recommend "
Power Of Attorney
13 July 2021
Review From: Facebook
Teresa Cairney
" Very efficient and now have all documents pertaining to POA in place-would highly recommend! "
Power Of Attorney
7 July 2021
Review From: Facebook
Anonymous Client
" 11 out of 10. Thank you. "
29 August 2017
Review From: Direct
Anonymous Client
" Lynne is very good at her profession, very professional member of negotiations, can't thank her enough. "
15 July 2017
Review From: Direct
Ms Nicol
" Robert was extremely professional, knowledgable, very polite and mannerly in my dealings with him. He kept me informed every step of the process and is an asset to your firm. He is first class at his job and it was a pleasure dealing with him. "
20 June 2017
Review From: Direct
Mr McInotsh
" You cannot improve anything that you do, you do it well. Please thank everybody concerned in my case. Your firm is second to none. "
Personal Injury
6 June 2017
Review From: Direct
Ms Quinn
" Patricia was very helpful and took time to listen. What a lovely and understanding company to deal with. Thank you. "
2 June 2017
Review From: Direct
Ms Moodie
" Patricia was excellent at keeping me up to date and in the loop with what was happening with the claim, often without having to ask. She also chased the medical assessors for the corrected Medicolegal report regularly. "
Personal Injury
15 May 2017
Review From: Direct
Mr Pearson
" I was particularly impressed by the persistence shown by Laura in making contact with the defendant at a stage when I had given up hope of finding her. I was glad she was on my side! "
Personal Injury
15 May 2017
Review From: Direct
Mr Nelson
" Excellent service from start to finish of claims process. Excellent, friendly and competent staff. "
Personal Injury
15 May 2017
Review From: Direct
Ms Davidson
" Thank you very much. It was a pleasure dealing with Robert - very polite, friendly and professional; kept in touch at just the right level. Thank you. "
12 May 2017
Review From: Direct
Anonymous Client
" Danielle was lovely and kept me updated throughout. She got me the best amount of money possible and I can't thank her enough. Thank you Danielle! "
Personal Injury
15 March 2017
Review From: Direct
Anonymous Client
" Mr Lilley was extremely professional, knowledgeable, very polite and mannerly in my dealings with him. He kept me informed every step of the process. He is an asset to your firm. He is first class at his job and it was a pleasure dealing with him. "
Personal Injury
15 December 2016
Review From: Direct
Anonymous Client
" Excellent level of customer service and communication received by representative dealing with my claim. Would highly recommend this company. "
22 November 2016
Review From: Direct
Anonymous Client
" I cannot think of any way your service can improve. You did the job wholly to my satisfaction, thank you. "
27 October 2016
Review From: Direct
Anonymous Client
" I have no comments on how to improve your service, but I would like to comment on the excellent service and communication I had from Kimberley. "
14 September 2016
Review From: Direct
Anonymous Client
" Excellent service. Was kept up to date all the way through. Thank you very much. "
16 April 2016
Review From: Direct
Contact Us,
Your Way
We are happy to be guided by you and we understand the importance of having a number of ways you can contact us. We can offer all our services virtually, or over the phone, as well as in-person. It has become increasingly necessary to offer a way of supporting our clients through a channel that suits them. To support this, we have a number of channels you can contact us through and we are happy to adapt to your needs.
Our Promise To You
You are able to contact us by phone: Monday – Thursday from 9am-6pm & Friday 9am-5pm, as well as Saturday from 9am-1pm. We aim to return telephone calls within 4 working hours, but calls will be responded to on the same day we receive them wherever possible. Substantive response to all correspondence within 5 working days. You'll be assigned a dedicated member of the team, who you can communicate with directly.
Call Us
Call 0333 3580 583, 9am-6pm Mon-Thur, 9am-5pm Fri and 9am-1pm Sat
Email Us
You can email us directly at mail@friends-legal.co.uk or using any contact form on our website to get your query to the right team.
Social Media
You can connect with us socially by following our accounts on Facebook, Twitter, LinkedIn & Youtube
Video Calling
We are happy to help you virtually through video conferencing services, like Zoom. Call us to set up an appointment.