We’re the real deal. Expert lawyers that genuinely care about their customers and helping our community.
My work gives me purpose as I’m genuinely making a difference to people’s lives.
Helping clients recover after life changing accidents is why I’m in this business.
I feel like I’m using my expertise for good, helping customers overcome challenging circumstances.
I always fight for my clients best interests because it can make all the difference to their lives.
Laser Eye Surgery
Consultant at our Edinburgh office, Val has a special interest in eye injury cases
We’re much more than a group of claims handlers, we’re on the front line putting clients minds at ease and helping them recover.
I always strive to make my clients experience stress free and easy – they have already been through enough.
Hearing people breathe a sigh of relief when they contact us makes my job worthwhile.
Senior Claims Negotiator
Compensation can changes lives after an accident, I’m determined to get that for my clients.
Senior Claims Negotiator
People appreciate empathy, it is vital to my role to be supportive and empathetic.
You need to have your customers interests at heart in this business, otherwise what’s the point?
Getting my clients even more than they thought possible is the greatest feeling.
Knowing I have improved the lives of my clients and their family through fierce negotiation makes it worth the fight!
I work with Friends Legal to ensure the correct systems and culture exist to bring outstanding results for all clients.
Litigation Support Assistant
I’m proud to work for Friends Legal because we do what we say we can – get maximum compensation for our clients, quicker and with a friendly ear.
We are happy to be guided by you and we understand the importance of having a number of ways you can contact us. We can offer all our services virtually, or over the phone, as well as in-person. It has become increasingly necessary to offer a way of supporting our clients through a channel that suits them. To support this, we have a number of channels you can contact us through and we are happy to adapt to your needs.
Our Promise To You
You are able to contact us by phone: Monday – Thursday from 9am-8pm & Friday 9am-5pm, as well as Saturday from 9am-1pm. We aim to return telephone calls within 4 working hours, but calls will be responded to on the same day we receive them wherever possible. All emails and forms will be responded to within 1 working day. You'll be assigned a dedicated member of the team, who you can communicate with directly.
Call 0333 3580 583, 9am-8pm Mon-Thur, 9am-5pm Fri and 9am-1pm Sat
You can email us directly at firstname.lastname@example.org or using any contact form on our website to get your query to the right team.
We are happy to help you virtually through video conferencing services, like Zoom. Call us to set up an appointment.