
Tony O’Malley
Managing Partner
We’re the real deal. Expert lawyers that genuinely care about their customers and helping our community.

Lyndsey Bell
Legal Director
Dispute Resolution
My work gives me purpose as I’m genuinely making a difference to people’s lives.

Laura Sillars
Legal Director & Head of Serious Injury
Personal Injury
Helping clients recover after life changing accidents is why I’m in this business.

Lynn Adam
Operations Director
Personal Injury
I feel like I’m using my expertise for good, helping customers overcome challenging circumstances.

Louise Cameron
Senior Associate
Dispute Resolution
I always fight for my clients best interests because it can make all the difference to their lives.

Amy Wardrop
Associate
By Your Side
Amy Wardrop was recruited to the firm in November 2020 to be part of the launch of our By Your Side service in January 2021.
She delivers our Wills, Power of Attorney, Trusts and Executry services as the department head.
Amy has recently been shortlisted for the Young Practitioner Award for her outstanding customer service and contribution to the growth of Friends Legal.


Val Roberts
Consultant
Laser Eye Surgery
Consultant at our Edinburgh office, Val has a special interest in eye injury cases

Kerry Quinn
Litigation Executive
Personal Injury
I always strive to make my clients experience stress free and easy – they have already been through enough.

Jacqueline Robertson
Litigation Executive
Personal Injury
Hearing people breathe a sigh of relief when they contact us makes my job worthwhile.

Patricia O’Donnell
Team Leader
Personal Injury
Compensation can changes lives after an accident, I’m determined to get that for my clients.

Robert Lilley
Senior Claims Negotiator
Personal Injury
People appreciate empathy, it is vital to my role to be supportive and empathetic.

Danielle Scolley
Paralegal
Personal Injury
Getting my clients even more than they thought possible is the greatest feeling.

Suzi Loyd
Trainee Solicitor
Personal Injury

Claire Kennedy
Paralegal
Personal Injury
Claire Kennedy is a Paralegal working in our Client Liaison team and assisting the Pre-litigation team. Claire joined the firm October 2017.
Claire deals primarily with setting up new claims, preparing files for handlers & Solicitors alongside handling a small caseload to gain valuable personal injury experience. In her spare time, Claire enjoys outdoor activities and socialising with friends and family.

Rachael Walker
Trainee Solicitor
By Your Side

Rachel Thomson
Senior Solicitor
Dispute Resolution

Chelsea Morrison
Customer Laison Advisor
Personal Injury

Anita Barlow
Paralegal & Team Leader
By Your Side

Monalisa Swira
Solicitor
Personal Injury
Monalisa Swira is a second-year trainee solicitor working in our Personal Injury team. She joined the firm on 1st May 2020 during the peak of the pandemic and started her traineeship working from home.
Mona has gained a wealth of experience working on personal injury claims including medical negligence and optical cases. Mona deals primarily with taking client statements, attending consultations with instructed Advocates, drafting court documents, and instructing medical experts. In her spare time, Mona enjoys going to the gym and spending time with friends and family.

Erica Robertson
Paralegal
Personal Injury
Erica Robertson is a Paralegal working in our Motor Personal Injury team. She joined the firm in March 2019.
Erica has a wealth of experience working with personal injury claims having worked in dealing with both defendant and pursuer claims over the past 12 years. Erica deals primarily with personal injury claims arising from road traffic accidents. In her spare time, Erica enjoys travelling, dog walking and spending time with family and friends.

Emma Smith
Claims Negotiator
Road Traffic Accidents
Emma Smith is a Claims Negotiator working in our Motor Damage Team. She joined the firm in February 2021.
Emma has extensive knowledge in road traffic incidents having worked in the industry for over 8 years. Emma deals primarily in negotiating liability, uninsured loss recovery and outlay recovery. In her spare time Emma enjoys spending time with her friends and family as well as her much loved fur baby.

Karen MacKenzie
Claims Negotiator
Personal Injury
Karen MacKenzie is a Claims Negotiator working within our Serious Injury Department. She joined the firm in January 2020, initially working in the pre-litigation department dealing primarily with road traffic accidents.
Karen has specialised in asbestos claims since 2015 and deals primarily with medical negligence and optical injury cases. Karen assists the Senior Solicitors by taking statements from clients and also reviews medical records – allowing them to make decisions regarding case prospects. Karen enjoys going on long scenic walks with her dog, swimming and spending time with her family and friends.

Mari-Louise Graham
Wills & Executries Assistant
By Your Side
Mari-Louise Graham is a Wills & Executries Assistant working in our By Your Side Team. She joined the firm April 2021.
Mari-Louise deals primarily with initial enquiries from the public in relation to Wills, Power of Attorneys and Executory enquiries. In her spare time, Mari-Louise enjoys outings with the kids, going to the gym and socialising with friends.

Ellyn Fyvie
Senior Solicitor
By Your Side
Ellyn Fyvie is a Senior Solicitor in our By Your Side team. She joined the firm in October 2021.
Ellyn has extensive experience in all private client matters including Wills, Powers of Attorney and Executry Estates. She has worked with a number of high net worth clients and complex family structures, and is committed to providing tailored advice to achieve the best possible outcome for her clients’ circumstances.
Ellyn is a graduate of the University of Aberdeen (2012) and the University of Glasgow (2016) and is a supporter of charities including Age Scotland, Mind and Women’s Aid.

Tom Heaphy
Business Consultant
Tom Heaphy is a Business Consultant working in our By Your Side Team.
Tom joined Friends Legal in November 2020, bringing a wealth of experience in business development from industries such as legal, finance and manufacturing. Tom deals primarily with our business-to-business relationships and has a strong desire make legal services more accessible and transparent to all. In his spare time, Tom enjoys travelling in his vintage campervan.

Josh Davidson
Creative & Digital Marketing Consultant
Josh Davidson is a graphic design graduate from Falmouth University (2013). Since then, he has worked with a myriad of businesses to create branding, web & marketing projects across the UK.
Josh’s specialism rests in the design, development, and delivery of websites, as well as how they feed into digital marketing. Josh runs Friends Legal’s website, digital advertising, and print marketing. Josh is an avid gamer, movie lover and has two cats named Minerva & Wanda.

Louise Murphy
Office Manager

Deborah Jaconelli
Accounts Manager

Caitlin Hart
Claims Negotiator
Road Traffic Accidents

Charlotte Jones
Customer Laison Advisor

Danielle Duffy
Business Support Assistant

Helena Ribeiro
Accounts Assistant
Contact Us,
Your Way
We are happy to be guided by you and we understand the importance of having a number of ways you can contact us. We can offer all our services virtually, or over the phone, as well as in-person. It has become increasingly necessary to offer a way of supporting our clients through a channel that suits them. To support this, we have a number of channels you can contact us through and we are happy to adapt to your needs.
Our Promise To You
You are able to contact us by phone: Monday – Thursday from 9am-6pm & Friday 9am-5pm, as well as Saturday from 9am-1pm. We aim to return telephone calls within 4 working hours, but calls will be responded to on the same day we receive them wherever possible. Substantive response to all correspondence within 5 working days. You'll be assigned a dedicated member of the team, who you can communicate with directly.
Email Us
You can email us directly at byyourside@friends-legal.co.uk or using any contact form on our website to get your query to the right team.
Social Media
You can connect with us socially by following our accounts on Facebook, Twitter, LinkedIn & Youtube
Video Calling
We are happy to help you virtually through video conferencing services, like Zoom. Call us to set up an appointment.