Get Expert Legal Help With
Benefits of Using Our Service
Transparency
Friends Legal provide a range of services with the aim of being as transparent as possible in relation to both pricing and our service. We communicate regularly and clearly, to ensure that the time we spend supporting you is as stress-free as possible.
Fair Fixed Costs
We are proud to offer fixed prices to our clients. We believe in offering a high quality, professional service for a fair price. Price transparency has become increasingly important, we proactively show our fees to help you make a better-informed decision. Often, costs for Legal Services can be confusing and constantly subject to change. This is what inspired us to offer the fair, fixed pricing that was missing.
Accessibility
We offer our services through multiple channels to suit our clients and their individual needs. We can offer our services in-person, over the phone, and across video calling platforms. Our service promise is designed to keep you informed every step of the way.
Empathy
We are entirely client focused and promote client welfare at all times. Often our clients are vulnerable or experiencing an emotional time in their lives, such as the loss of a loved one. Our team are empathetic towards every individual circumstance because we know that no two cases are the same. We strive to offer support wherever we can, and we won’t make a difficult time any more stressful than it should be.
Quality Service
Our last client survey saw a 9.4/10 satisfaction rating. We have hundreds of positive reviews on Google and other rating websites.
Contact Us,
Your Way
We are happy to be guided by you and we understand the importance of having a number of ways you can contact us. We can offer all our services virtually, or over the phone, as well as in-person. It has become increasingly necessary to offer a way of supporting our clients through a channel that suits them. To support this, we have a number of channels you can contact us through and we are happy to adapt to your needs.
Our Promise To You
You are able to contact us by phone: Monday – Thursday from 9am-6pm & Friday 9am-5pm, as well as Saturday from 9am-1pm. We aim to return telephone calls within 4 working hours, but calls will be responded to on the same day we receive them wherever possible. Substantive response to all correspondence within 5 working days. You'll be assigned a dedicated member of the team, who you can communicate with directly.
Email Us
You can email us directly at mail@friends-legal.co.uk or using any contact form on our website to get your query to the right team.
Social Media
You can connect with us socially by following our accounts on Facebook, Twitter, LinkedIn & Youtube
Video Calling
We are happy to help you virtually through video conferencing services, like Zoom. Call us to set up an appointment.
Friends Legal Solicitors
Whatever challenge you’re facing in your life, Friends Legal strive to not make a difficult time any more stressful or confusing. We offer transparent and fair pricing with no hidden fees or legal jargon. Our accessible, friendly experts are passionate about working alongside you through every stage of an emotional process to get you the outcome you deserve.
Contact Us NowWho We Are
To meet our vision we need talented people in every part of our organisation. Our friendly team bring professional standards and emotional intelligence to support our clients. We know that no case is the same and we ensure we get the best possible outcome for every individual situation.
Our PeopleWhat Our Clients Think
We strive to meet all of your needs and offer a high-quality service for a fair price. Our specialist team handle thousands of cases a year and have a satisfaction rate of 9.4 out of 10. Here is some of the positive feedback we receive from our clients:
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C. Williams
" It is difficult to convey how grateful I am to you and the team. You have made a very difficult process and experience bearable. Thank you so much for your help, advice, and support. "
Clinical Negligence Client
4 September 2024
Review From: Direct
Anonymous Client
" I was recommended Friends Legal by a neighbour. He said you are a kind and caring company of legal people. He said that you were people who had integrity, and, only fought for something if there was a genuine reason. "
Personal Injury Client
6 June 2024
Review From: Direct
M. Wilson
" Brilliant news that finally I can try to move on from this part of the nightmare at least! You've done a fantastic job for me and I will be forever grateful. "
Clinical Negligence Client
2 March 2024
Review From: Direct
J. Pickard
" Thank you, so much, for your Herculean efforts. "
Clinical Negligence Client
20 January 2024
Review From: Direct
James
" I just wanted to say thank you to Val for all the help, advice, and guidance through the whole process. You have felt more like a friend than a solicitor throughout. You are doing a fantastic and worthy job. Keep up the good work. "
Clinical Negligence Client
12 December 2023
Review From: Direct
N. Pearson
" You are superfast, super efficient and a lovely person. I am blessed to have you fighting in my corner. "
Clinical Negligence Client
18 November 2023
Review From: Direct
P. Swanson
" Overall, 5 start company. Val is Extremely knowledgeable in this field and vert professional and diligent in their manner and thinking. 100% satisfied. "
Clinical Negligence Client
7 November 2023
Review From: Direct
P. Gillan
" Please know however the value of your help & kindness to myself & the others is invaluable, we trust you & that's hard after what's happened to us as you will know. You're fighting for the underdog & you will reap the karma tenfold. "
Clinical Negligence Client
29 September 2023
Review From: Direct
C. Lindsay
" Excellent service as always. "
Clinical Negligence Client
8 July 2023
Review From: Direct
J Stewart
" I cannot think of any way you can improve your service. I'd just like to say thanks to Val, who has felt like a friend throughout. "
Clinical Negligence Client
12 June 2023
Review From: Direct
Jeff
" I was going lo suggest you take the first eye surgeon trainee exams as you have taught yourself so much about cataract and refractive lens exchange surgery. "
Clinical Negligence Client
16 March 2023
Review From: Direct
L. Bogan
" I am extremely happy with the representation I received from Friends Legal throughout my medical negligence case. Without their support, advice and thorough investigation of my claim I would never have been able to reach a favourable settlement. I always felt in good hands. I’d recommend Friends Legal. As experts in their field, they provide advice when you are at a low point and at a complete loss of where to turn. "
Clinical Negligence Client
2 February 2023
Review From: Direct
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Frequently Asked Questions
We're By Your Side to deal with the legal complexities of death.
Do I need a Power of Attorney?
Power Of Attorney
There are various situations in which a Power of Attorney can be useful.
POA can cover circumstances in which you are involved in a serious accident, or become seriously ill, and either find it difficult or are no longer able to deal with your own affairs. Your Power of Attorney can remain in place indefinitely until specifically...
What is a Trust?
Trusts
A Trust involves three groups of people:
The “Truster” – this is the person who is setting up the Trust;The “Trustees”- these are the people who are responsible for administering the Trust for the benefit of the Beneficiaries;The “Beneficiaries” – these are the people who are entitled to benefit fr...
When should I make a Will?
Wills
Not only is the concept of family and assets extremely flexible, but your situation is likely to change over time.
At Friends Legal, we cater for every age and stage in the Will-making process, and our fixed fee offering includes Will reviews to ensure that your Will reflects your wishes at every stage of your life’s journey.
Why should I make a Will?
Wills
The why is easy – to protect those you love. Be that your partner, your children, stepchildren, siblings or friends.
Making a Will means you can put in place both the financial and guardianship measures that are necessary to provide for your family after your death. You may need to consider appointing a guardian or creating a trust fund for younger children. You m...
