Get Expert Legal Help With
Benefits of Using Our Service
Transparency
Friends Legal provide a range of services with the aim of being as transparent as possible in relation to both pricing and our service. We communicate regularly and clearly, to ensure that the time we spend supporting you is as stress-free as possible.
Fair Fixed Costs
We are proud to offer fixed prices to our clients. We believe in offering a high quality, professional service for a fair price. Price transparency has become increasingly important, we proactively show our fees to help you make a better-informed decision. Often, costs for Legal Services can be confusing and constantly subject to change. This is what inspired us to offer the fair, fixed pricing that was missing.
Accessibility
We offer our services through multiple channels to suit our clients and their individual needs. We can offer our services in-person, over the phone, and across video calling platforms. Our service promise is designed to keep you informed every step of the way.
Empathy
We are entirely client focused and promote client welfare at all times. Often our clients are vulnerable or experiencing an emotional time in their lives, such as the loss of a loved one. Our team are empathetic towards every individual circumstance because we know that no two cases are the same. We strive to offer support wherever we can, and we won’t make a difficult time any more stressful than it should be.
Quality Service
Our last client survey saw a 9.4/10 satisfaction rating. We have hundreds of positive reviews on Google and other rating websites.
Contact Us,
Your Way
We are happy to be guided by you and we understand the importance of having a number of ways you can contact us. We can offer all our services virtually, or over the phone, as well as in-person. It has become increasingly necessary to offer a way of supporting our clients through a channel that suits them. To support this, we have a number of channels you can contact us through and we are happy to adapt to your needs.
Our Promise To You
You are able to contact us by phone: Monday – Thursday from 9am-8pm. As well as Saturday from 9am-1pm. We aim to return telephone calls within 4 working hours, but calls will be responded to on the same day we receive them wherever possible. All emails and forms will be responded to within 1 working day. You'll be assigned a dedicated member of the team, who you can communicate with directly.
Call Us
Call 0333 3580 583 for the By Your side team or 0141 442 0610 for the Personal Injury team, 9am-8pm Mon-Thur, 9am-5pm Fri and 9am-1pm Sat
Email Us
You can email us directly at byyourside@friends-legal.co.uk or using any contact form on our website to get your query to the right team.
Social Media
You can connect with us socially by following our accounts on Facebook, Twitter, LinkedIn & Youtube
Video Calling
We are happy to help you virtually through video conferencing services, like Zoom. Call us to set up an appointment.
Friends Legal Solicitors
Whatever challenge you’re facing in your life, Friends Legal strive to not make a difficult time any more stressful or confusing. We offer transparent and fair pricing with no hidden fees or legal jargon. Our accessible, friendly experts are passionate about working alongside you through every stage of an emotional process to get you the outcome you deserve.
Contact Us NowWho We Are
To meet our vision we need talented people in every part of our organisation. Our friendly team bring professional standards and emotional intelligence to support our clients. We know that no case is the same and we ensure we get the best possible outcome for every individual situation.
Our PeopleWhat Our Clients Think
We strive to meet all of your needs and offer a high-quality service for a fair price. Our specialist team handle thousands of cases a year and have a satisfaction rate of 9.4 out of 10. Here is some of the positive feedback we receive from our clients:
Ms Quinn
" Patricia was very helpful and took time to listen. What a lovely and understanding company to deal with. Thank you. "
2 June 2017
Review From: Direct
Ms Nicol
" Robert was extremely professional, knowledgable, very polite and mannerly in my dealings with him. He kept me informed every step of the process and is an asset to your firm. He is first class at his job and it was a pleasure dealing with him. "
20 June 2017
Review From: Direct
Ms Moodie
" Patricia was excellent at keeping me up to date and in the loop with what was happening with the claim, often without having to ask. She also chased the medical assessors for the corrected Medicolegal report regularly. "
Personal Injury Client
15 May 2017
Review From: Direct
Ms Davidson
" Thank you very much. It was a pleasure dealing with Robert - very polite, friendly and professional; kept in touch at just the right level. Thank you. "
12 May 2017
Review From: Direct
Mr Pearson
" I was particularly impressed by the persistence shown by Laura in making contact with the defendant at a stage when I had given up hope of finding her. I was glad she was on my side! "
Personal Injury Client
15 May 2017
Review From: Direct
Mr Nelson
" Excellent service from start to finish of claims process. Excellent, friendly and competent staff. "
Personal Injury Client
15 May 2017
Review From: Direct
Mr McInotsh
" You cannot improve anything that you do, you do it well. Please thank everybody concerned in my case. Your firm is second to none. "
Personal Injury Client
6 June 2017
Review From: Direct
Anonymous Client
" Lynne is very good at her profession, very professional member of negotiations, can't thank her enough. "
15 July 2017
Review From: Direct
Anonymous Client
" Danielle was lovely and kept me updated throughout. She got me the best amount of money possible and I can't thank her enough. Thank you Danielle! "
Personal Injury Client
15 March 2017
Review From: Direct
Anonymous Client
" Mr Lilley was extremely professional, knowledgeable, very polite and mannerly in my dealings with him. He kept me informed every step of the process. He is an asset to your firm. He is first class at his job and it was a pleasure dealing with him. "
Personal Injury Client
15 December 2016
Review From: Direct
Anonymous Client
" Excellent service. Was kept up to date all the way through. Thank you very much. "
16 April 2016
Review From: Direct
Anonymous Client
" I have no comments on how to improve your service, but I would like to comment on the excellent service and communication I had from Kimberley. "
14 September 2016
Review From: Direct
Frequently Asked Questions
We're By Your Side to deal with the legal complexities of death.
Do I need a Power of Attorney?
Power Of Attorney
There are various situations in which a Power of Attorney can be useful.
POA can cover circumstances in which you are involved in a serious accident, or become seriously ill, and either find it difficult or are no longer able to deal with your own affairs. Your Power of Attorney can remain in place indefinitely until specifically...
What is a Trust?
Trusts
A Trust involves three groups of people:
The “Truster” – this is the person who is setting up the Trust;The “Trustees”- these are the people who are responsible for administering the Trust for the benefit of the Beneficiaries;The “Beneficiaries” – these are the people who are entitled to benefit fr...
When should I make a Will?
Wills
Not only is the concept of family and assets extremely flexible, but your situation is likely to change over time.
At Friends Legal, we cater for every age and stage in the Will-making process, and our fixed fee offering includes Will reviews to ensure that your Will reflects your wishes at every stage of your life’s journey.
Why should I make a Will?
Wills
The why is easy – to protect those you love. Be that your partner, your children, stepchildren, siblings or friends.
Making a Will means you can put in place both the financial and guardianship measures that are necessary to provide for your family after your death. You may need to consider appointing a guardian or creating a trust fund for younger children. ...
