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Your friend in adversity.

We work with you to maximise your compensation, to remove the additional stress associated with making a claim, and to support you in overcoming this difficult time.

Experience where it counts.

We have helped thousand of people move on with their lives. As a specialist law firm, we deliver the best results across the full spectrum of Personal Injury Law.

Flexibility to succeed.

Our ‘can do’ approach, combined with the time we dedicate to understanding our customers ‘ needs and requirements, enables us to provide solutions that are practical, cost effective and innovative.

Fuelled by technology and innovation.

We have invested heavily in a new state of the art case management system that helps drive your case to a successful conclusion, utilising modern methods of communication to reduce lifecycle.

A team you can rely on.

You don’t just get a lawyer. We have the ability to draw on the expertise and skills of many other related specialists – medical, rehabilitation, care, accident investigation and reconstruction.

People with passion.

Most importantly, our people are chosen based on their aptitude and experience. We invest in the career development of our people so that we are always growing, and ensuring efficiency in the way we work together.

Friends Legal Friends Legal
5/5 Based on 42 Reviews
5 5

My experience with Friends Legal has been outstanding from start to finish. My eye surgery claim went on for several years, and throughout that time I felt fully supported and looked after.

Val Roberts and her team were exceptional—professional, compassionate, and always available to answer any questions I had. They made a difficult situation much easier to deal with.

What really stood out was their determination and passion. They worked incredibly hard to secure the outcome they believed I deserved, and I’m so grateful that they achieved this for me.

I would highly recommend Friends Legal to anyone needing support with a medical negligence or compensation claim.

Eye Surgery Claims Client

28 March 2026

Review From: Trustpilot
5 5

After receiving lens replacement surgery by Optical Express it was apparent that the surgery had failed & caused other problems that didn’t exist prior to the surgery & I still need reading glasses. After looking at reviews online, I was put in touch with Friends Legal who agreed to take on my case. Val Roberts was my representative & after several years fighting my corner, the case was eventually settled out of court.

I cannot praise Friends Legal & in particular Val Roberts & her team enough. I was dealt with very sympathetically & with compassion, with regular updates throughout my case I would highly recommend Friends Legal, to anyone who was in need of help & guidance. It’s people like Val that make the world a better place. THANK YOU!

Eye Surgery Claims Client

22 January 2026

Review From: Google
5 5

Thank you for everything. I have felt SO much better since I first contacted you!
Eye Surgery Claims Client

6 January 2026

Review From: Direct
5 5

I can't believe it's all finally over, but with your help, the result has been way beyond my expectations.

I would like to offer my sincerest thanks to you and your team for the outstanding service you have consistently provided. You gave me confidence in your professional service right from day one. Your expertise, communication, and friendly helpful nature has been of the highest possible quality.

You have no idea how much this has helped me and my family. I now have the option of retiring from full-time teaching and all the stresses that brings, which were further complicated by the adverse effects of my laser eye surgery.

I feel so lucky having chose you to act on my behalf, and have been consistently impressed by your handling of the case. The team of specialists you have around you have also been of the highest order.

Complemented by all this, has been the highly personal nature of your communications, which has not only further impressed me, but has amused and enlightened me too. 

You’re quite a woman, Val. Thank you so much, from me and my family. When we needed someone to fight our corner, we found you, and you were ferocious. It might be just another day at the office for you, but this has been life-changing for me.

Eye Surgery Claims Client

18 November 2025

Review From: Direct
5 5

I'm thoroughly impressed with the outstanding service Val and her team provided. Val is not only an exceptional solicitor, but she and her team truly excel in their field. I wholeheartedly recommend them without any reservations. Thank you for your representation; your professional expertise made me feel confident and secure throughout the whole process.
Eye Surgery Claims Client

2 September 2025

Review From: Trustpilot
5 5

From the very first telephone call to friends legal, then speaking to Val, I knew that I had been pointed in the right direction, the team from day one were exceptional. I was a little nervous at the start, but Val quickly put me at ease, explaining that they are a down to earth, no nonsense organization, and they were true to their word.

They asked all the right questions, when needed, they contacted me when appointments to see specialist were being made, to make sure the dates where ok, never did I feel overwhelmed when the team asked for specific information.

I haven’t had many dealings with solicitors in the past, but i doubt that many are as professional, but friendly as the team at Friends Legal and to end it all, the outcome was more than favourable.

Thank you, Val and all the team for working so hard to resolve my claim.

Eye Surgery Claims Client

12 August 2025

Review From: Trustpilot

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