"Excellent service from start to finish of claims process. Excellent, friendly and competent staff."
"Lynne is very good at her profession, very professional member of negotiations, can't thank her enough."
"Danielle was lovely and kept me updated throughout. She got me the best amount of money possible and I can't thank her enough. Thank you Danielle!"
"Patricia was excellent at keeping me up to date and in the loop with what was happening with the claim, often without having to ask. She also chased the medical assessors for the corrected medico-legal report regularly."
"Mr Lilley was extremely professional, knowledgeable, very polite and mannerly in my dealings with him. He kept me informed every step of the process. He is an asset to your firm. He is first class at his job and it was a pleasure dealing with him."
"Excellent service. Was kept up to date all the way through. Thank you very much."
"I was particularly impressed by the persistence shown by Laura in making contact with the defendant at a stage when I had given up hope of finding her. I was glad she was on my side!"
"I have no comments on how to improve your service, but I would like to comment on the excellent service and communication I had from Kimberley."
"11 out of 10. Thank you."